Privacy Policy: Flora Concerns

Your privacy is important to us. This short policy explains how we collect, use, and protect your information when you use the Flora Concerns website and services.

1. What We Collect

When you place an order, we collect Personal Data, including:

  • Contact & Delivery Details: Your name, phone number, email, and the recipient’s shipping address.
  • Payment Data: We use secure payment processors and do not store your full credit card details on our servers.

2. How We Use Your Data

We only use your information for necessary business functions:

  • To process and deliver your bouquets, gift boxes, and Maala orders.
  • To send you updates on your order status and delivery.
  • To provide excellent customer service and respond to your questions.
  • To improve our website and product offerings.

3. Data Security

We use standard security measures (like SSL encryption) to protect your Personal Data from unauthorized access or misuse.

4. Information Sharing

We never sell or rent your data. We only share it with trusted third parties when essential for service:

  • Delivery Partners (to get your order to the address).
  • Payment Processors (to complete the transaction).

5. Cookies

Our site uses cookies (small files) to give you a better browsing experience. You can turn off cookies in your browser settings, but some features may not work correctly.

6. Your Rights

You have the right to view, correct, or request the deletion of your Personal Data that we hold.

7. Policy Changes

We may update this policy. We will always notify you of any major changes on our website.